This policy sets out how we process any personal data we collect from you or that you provide to us through our website. We confirm that we will keep your information secure and that we will comply fully with all applicable UK Data Protection legislation and regulations. Please read the following carefully to understand what happens to personal data that you choose to provide to us, or that we collect from you when you visit this site. By visiting henleylogs.com (our website) you are accepting and consenting to the practices described in this policy.

Types of information we may collect from you
We may collect, store and use the following kinds of personal information about individuals who visit and use our website:

• Information you supply to us.

You may supply us with information about you by filling in forms on our website, sent by email or text message, or given verbally over the phone. The information you give us may include your name, address, e-mail address and phone number.

• Information about your visit to the website:

Including what pages you visit, how long you are on the site, how you got to the site (including date and time); page response times, length of visit, what you click on, documents downloaded and download errors.

How we may use the information we collect

• Information you supply to us:

We will use this information to provide you with information and/or services that you request from us. We use contract for the lawful basis to collect this data.  By placing an order with Henley Logs, either by telephone, email or text message, we have a contract with you and Henley Logs will need to process your personal data to comply with our obligations under the contract.

How do we use your personal data for marketing?
We may send you direct marketing communications from time to time including news, updates, offers and other promotions relating to our products, services and activities. We will only send marketing messages where the law allows us to do so and, in the event that you no longer wish to receive marketing from us, then you can always unsubscribe using the option provided in the footer of the communication you have received or by contacting us.

Disclosure of your information
Any information you provide to us will either be emailed directly to us or may be stored on a secure computer. We keep name and address data for 1 year. We will then dispose of your information by securely deleting it from our system.

We do not rent, sell or share personal information about you with other people or non-affiliated companies. 

We will use all reasonable efforts to ensure that your personal data is not disclosed to regional/national institutions and authorities, unless required by law or other regulations.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

Your rights – access to your personal data
You have the right to ensure that your personal data is being processed lawfully (“Subject Access Right” (SAR)). Your SAR can be exercised in accordance with data protection laws and regulations. Any SAR must be made in writing to henleylogs@outlook.com. We will provide your personal data to you within the statutory time frames. To enable us to trace any of your personal data that we may be holding, we may need to request further information from you. If you have a complaint about how we have used your information, you have the right to complain to the Information Commissioner’s Office (ICO).

Changes to our privacy policy
Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail. Please check back frequently to see any updates or changes to our privacy policy.

Contact
Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to henleylogs@outlook.com